At Medicom, the best quality meets the best service. From ordering to shipping, Medicom impresses with outstanding advantages that make us unique in Europe as a provider of high-quality nutritional supplements. Medicom stands for quality and many years of experience, based in Germany.
Order from Medicom free of charge and postage. Order directly here in our online shop, by phone, email, or via WhatsApp.
In addition, you can also purchase a selection of your products at your local pharmacy.
We offer personalized, free advice . We'll be happy to guide you through the selection options, inform you about our products, and answer your questions. Our expert, scientifically sound service is available. You can reach our staff at the toll-free number 0800 - 73 77 730, Monday to Friday, from 8:00 a.m. to 5:00 p.m. Of course, you can also submit your questions to us at any time via our online shop. Simply email us at info@medicom.de or WhatsApp us at +49 152 587 587 54.
For orders over €15, we offer free shipping within Germany. For orders up to €15, we charge €3.95 shipping. For deliveries to EU member states, we charge a flat rate of €6.95 per order. Further information can be found under "Delivery Conditions."
With Medicom, you take no risk, as every customer enjoys a 90-day money-back guarantee . If, contrary to expectations, you are not satisfied with the products you ordered, you have 90 days to cancel the purchase. We will then collect the goods and refund you the full price . If medications or medical devices are returned due to side effects, we are obligated to document them and ask you for the reason for the return. You can find further information about the 90-day money-back guarantee here .
Within Germany, you will usually receive your goods no later than the second working day after receiving your order . Our own logistics center, which has been tried and tested for many years, enables fast, smooth delivery.
You can also find information about many health and wellness topics online. Read well-researched articles in our online magazine in various categories such as Food & Drink, Exercise & Fitness, and Science & Research. You'll find interesting facts in our nutrient lexicon. Listen to an expert interview in a podcast or be inspired by tips and recipe ideas . All just a click away at #lebennurbesser .
Medicom was honored for its customer service in the health shops category at the 2023 German Service Awards ceremony in Berlin. The award, presented by the German Institute for Service Quality and ntv, took into account ratings for online service, telephone service, and email service. A total of 2,230 companies, including 87 health shops, were examined.
The product catalog received the 2022/2023 Shortlist Catalog Award in the Business-to-Consumer (company-customer relationship) category. This places the Medicom catalog among the top three catalogs in the B2C sector . The jury of the mail-order consultant competition was impressed by the design, information density, and customer-oriented approach. This prestigious award for cross-channel marketing in distance selling was presented for the 22nd time.
We send our Medicom health magazine by post several times a year exclusively for our customers. Find out about important health trends, read interesting articles on topics from the areas of nutrition and fitness as well as new research results - all first-class research.
Medicom customers receive the magazine with no obligation and absolutely free of charge . If you would like more information or don't want to miss out on any promotions, request the free health newsletter here.
Secure shopping – great satisfaction. Medicom has been honored with the Trusted Shops Excellent Shop Award for five years of outstanding service and security . To carry the Trusted Shops seal of approval , strict quality indicators must be met continuously. Medicom receives the award for shops that have been providing satisfaction and security to their customers for many years , offering a safe and pleasant shopping experience, reliability, and security in terms of data protection.
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+49 152 587 587 54
We deliver
guaranteed in 2 working days
90 days
Refund warranty
Free Shipping
Germany-wide from € 15,-
